MONLAIN PRIVACY POLICY
The privacy and security of your personal information is extremely important to us. This privacy statement explains how and why we use your personal data to keep you informed and make sure you provide your information to us.
WHO ARE WE?
MONLAIN is a brand of fashion, beauty and skin care products. www.monlain.com is our website where we promote and sell our products and conduct our commercial trade activities. If you have any questions about this privacy statement or how we use your personal data, or if you would like to contact our company, you can contact us via the contact us section or by sending an e-mail to [email protected].
What personal data do we collect?
-identity, communication, customer transaction, location, finance, transaction security information
Regarding the products purchased on www.monlain.com, invoicing the product, product delivery, product shipping services, product return transactions, and establishment of a distance selling contract within the scope of electronic commerce belonging to all these processes, receiving your complaints and suggestions, replying to you, and to use them in a possible conflict when necessary.
– identity, communication, customer transaction, location, transaction security, finance and cosmetic product usage information
To carry out customer relationship management processes and to follow up the demands/complaints of the customers in this context, to carry out the processes related to the returned products and dissatisfied within the scope of the after-sales support services.
-Identity, contact, location, customer transaction information, transaction security, marketing, cosmetic product usage information, social media account information, device mac address information, network information, device information depending on your explicit consent
Within the scope of product marketing activities, for conducting product marketing processes and communication activities, researching shopping habits and trends, and sending Company e-bulletins and marketing e-mails.
– identity information, contact information, location, customer transaction, finance, transaction security, legal transaction information, device mac address information, network information, device information
For the fulfillment of our legal obligations, to inform the official authorities and authorities for the performance of our legal obligations.
HOW do we collect or receive your data?
Your Personal Data may be collected, in whole or in part, automatically or non-automatically, verbally, in writing and electronically, through the following methods, within the scope of your transactions with the Company.
With your visits, memberships, registrations and purchases on www.monlain.com,
with the sales made in the contracted stores, the Company employees who are there and the filled information forms,
By e-mails, faxes and letters you have sent to our company
With third parties such as companies that the company provides or receives services from, business partners, manufacturers or companies that provide services/products.
With cookies (“cookie”) on the www.monlain.com website.
In order for the Data Owners to benefit from the www.monlain.com website in the most efficient way and to improve the user experience, Cookies are used on these Platforms, depending on the consent given at the entrance. Cookies are small text files that are stored on your device or network server via browsers by the websites you visit. If you do not prefer to use cookies, you can delete or block cookies from your browser’s settings. However, we want you to know that it may affect your use of the site. For more detailed information about cookies, you can visit our cookie page.
For What Purpose Do We Process Your Personal Data?
Your Personal Data:
Regarding the products purchased on www.monlain.com, invoicing the product, product delivery, product shipping services, product return transactions, and establishment of a distance selling contract within the scope of electronic commerce belonging to all these processes, receiving your complaints and suggestions, replying to you, and When necessary, identity, communication, customer transaction, location, finance, transaction security information may be processed for the purpose of establishing or performing a contract, fulfilling our legal obligations or establishing, exercising and protecting a right and based on legal reason, in order to use them in a possible dispute.
Identity, communication, customer transaction, location, transaction security, finance and cosmetic product usage information in order to carry out customer relationship management processes and to follow up the requests/complaints of the customers in this context, to carry out the processes related to the returned products and dissatisfied within the scope of the after-sales support services. The performance of the contract, the fulfillment of our legal obligations, the establishment, use and protection of a right, the fact that it has been made public by the person concerned, can be processed based on legal reasons.
Within the scope of product marketing activities, identity, contact, location, customer transaction information, transaction security, marketing, cosmetic product usage information, social media account information, device mac address information, network information, device information can be processed depending on your explicit consent.
Identity information, contact information, physical space security information, location, customer transaction, finance, transaction security, legal transaction information, device mac address information, network information, device information may be processed in order to inform official authorities and authorities for the performance of our legal obligations.
within the scope of fulfilling our legal obligations
Your credit card and/or debit card information that you use for payment on www.monlain.com is not stored in our systems in any way.
Transfer of Your Personal Data to Third Parties and/or Abroad
Your Personal Data, within the framework of the legally permitted purposes and legal reasons stated above, in connection with the purpose for which they are processed, limited and measured, our business partners in or out of the country and / or the security, software, database, law, logistics, cargo call center, etc. from which we purchase services. It can be shared with consultancy and support companies that provide services in the fields. It can also be shared with official authorities or law enforcement for the performance of our legal obligations.
Your credit card and/or debit card information is not stored in our systems in any way. It is shared with the interbank card center and the banks we have agreements with.
How do we use your personal data?
We will only use your personal data for relevant legal grounds in accordance with the law.
storage time
We only store your personal data for as long as is necessary for the purpose pursued. At the end of the term, it is deleted from our systems and records, or it is anonymized so that it can no longer be identified,
. In the event that the reasons for processing your personal data disappear or upon your request, they are deleted or anonymized so that your identity can no longer be identified.
Your rights as a data subject
At any point where we have or process your personal data, you, as the data subject, have the following rights:
-Right to be informed
You have the right to receive clear, transparent and easy-to-understand information about how we use your personal data and your rights. Therefore, we provide you with the information in this Policy.
-Right of access to personal information
Your right to access the personal data we hold about you. To do this, please contact us at [email protected]
-Right to rectification and deletion
You have the right to correct inaccurate or incomplete data we hold about you. You can request that the data we hold about you be deleted from our records. If at any time you wish to update or change your personal data or marketing preferences, please contact us at [email protected].
-Right to restrict processing
Where certain conditions apply to have the right to restrict processing.
-Right to data portability
You have the right to transfer the data we hold about you to another organisation.
-Right to object to direct marketing
You can unsubscribe or unsubscribe from our direct marketing communications at any time.
The right to withdraw consent at any time for consent-based data processing
When it is based on consent, you can withdraw your consent to our processing of your data.
-Right to disable cookies
You have the right to disable cookies. Internet browsers’ settings are usually programmed to accept Cookies by default, but you can easily adjust them by changing your browser’s settings. If you want to restrict or block cookies, you can do so in your browser settings. For more information about cookie settings, you can refer to http://www.aboutcookies.org/ or the following links according to your browser:
For Internet Explorer™: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
For Safari™: http://support.apple.com/kb/HT1677?viewlocale=en_US
For Chrome™: https://support.google.com/chrome/answer/95647?hl=en
For Firefox™: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US
For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html
Internet Explorer
Open the desktop and tap or click the Internet Explorer icon on the taskbar.
Tap or click the Tools button and Internet options.
Tap or click the Privacy tab, then to block all cookies
Under Settings, move the slider up and tap the OK button or
Click.
Microsoft Edge
Click on the section with three dots in the upper right corner of your Microsoft Edge browser and select Settings
Go to section.
After saying Select Items to Clean from the new window that appears,
select the partitions you want to clean from the window.
There are many sections here. You can start the cleaning process by choosing the one you want.
Google Chrome
Open Chrome on your computer.
Click More Settings in the top right.
Click Advanced at the bottom.
Under “Privacy and security,” click Content settings.
Click Cookies.
Under “All cookies and site data”, search for the Website’s name.
Click the Uninstall icon on the right of the site
Mozilla Firefox
Click the Firefox Menu button and select Options.
Select the Privacy & Security panel and go to the History section.
Change Firefox to use custom settings for history.
Click the Show cookies… button. The Cookies window will appear.
In the Search: field, type the name of the site whose cookies you want to delete. Cookies that match your search
will be displayed.
Select the cookie(s) you want to delete and click the Delete selected button.
Close the Cookies window by clicking the Close button.
Safari
Choose Safari > Preferences.
Click Privacy.
Click Website Data.
Select one or more websites, and then click Delete or Delete All.
By disabling Cookies via your internet browser, you disable all Cookies on our site.
-Right to make a complaint
If you wish to make a complaint about how your personal data is processed by us, you have the right to lodge a complaint directly. Email [email protected] for this. You also have the right to lodge a complaint with the supervisory authorities if you wish.
If you wish to exercise any of your above rights, please let us know at [email protected].