Returns / Exchanges and Refund Policy
We are committed to providing top quality products to all customers.
You can return or exchange the Monlain Cosmetic products in the original packaging. at Monlain boutiques and authorized Monlain Beauty retailers within 30 days .
You can return or exchange the unworn Monlain wear products at Monlain boutiques and authorized Monlain retailers within 30 days .
When returning a gift set, return all contents from the original gift set. Missing gift sets or boxes will not be accepted for refund.
All returns will be accepted in all Monlain boutiques and authorized Monlain retailers stores. Please find your nearest Monlain boutiques and authorized Monlain retailers by using our store finder.
Send back your product(s) via UPS. You may track your return package at using the tracking number on the return label. Once your return package has arrived, we’ll refund the full balance back to your original payment method.
Contact us at [email protected] for questions related to refunds and returns.